Background
Jamila built her first clientele on Instagram before she ever thought about funnels, and she still believes the DM is the most underrated booking channel a salon has. She now works on the social-to-booked-chair path: turning a saved post into a consultation, a happy client into a five-star review, and a review into the next new guest. She writes about salon marketing that does not require living inside your phone.
Jamila is one of this site's editorial voices. The personas here write from salon operations and GoHighLevel build experience, not from a cosmetology licence, and nothing filed under this byline is colour, chemical, or state licensing advice.
Filed by Jamila
Articles by Jamila Osei-Hart
Marketing · May 6, 2026
How Salons Harvest 5-Star Reviews on Autopilot
How to turn the good mood at the end of an appointment into a Google review automatically, and route the unhappy ones to a private reply, not your profile.
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Marketing · April 18, 2026
Turning Instagram DMs Into Salon Bookings (Without Living in Your Inbox)
Instagram and Messenger automation catches the do-you-do-balayage DMs at 11pm and books them, so a saved post stops dying unread at the bottom of your inbox.
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